Shipping policy

Last Updated: 26-05-2026

This Shipping & Delivery Policy forms a part of our Terms & Conditions. By placing an order with 21Official Store, you agree to the terms mentioned below.

Please read this policy carefully before making a purchase.

Shipping Information

We offer FREE shipping across India on all prepaid and COD orders.

All orders are carefully packed and dispatched within the processing timeline mentioned at the time of order confirmation.

Domestic Shipping Only

Currently, 21Official Store delivers only within India.
At the moment, we do not offer international shipping services.

We appreciate your understanding and support as we continue to grow.

Order Delays

While we always try to deliver your orders on time, delays may sometimes occur due to courier issues, weather conditions, high order volumes, or unforeseen circumstances.

In case of any delay, our team will keep you updated with the revised delivery timeline.

Returns & Exchanges

For any queries related to returns or exchanges, please refer to our Return & Exchange Policy or contact our support team directly.

Important Note

21Official Store is not responsible for delays caused by courier companies or postal services. Our responsibility is limited to handing over the package to the courier partner within the promised dispatch timeline.

Delivery will be made to the address provided by the customer while placing the order. Order updates and confirmations will be shared through your registered contact details.

Contact Us

If you have any questions regarding shipping, delivery, returns, or exchanges, feel free to contact us:

📞 WhatsApp / Call: +91-9213512313
📧 Email: 21officialstore@gmail.com